Policies - DC Solutions Hub
Last Updated: 2 June 2025
Terms of Service
1. Services Offered: DC Solutions Hub provides web design, development, maintenance, content upload, website migration, and professional email setup.
2. Payment Terms: Payment is only requested after project completion and written approval by the client. Payment is due within 7 business days of delivery.
3. Client Responsibilities: Clients must provide all required content and approvals in a timely manner.
4. Revisions: Minor edits are included. Significant changes outside the agreed scope may incur additional charges.
5. Ownership: All completed work belongs to the client once full payment is made. We reserve the right to showcase final work in our portfolio.
6. Liability: We are not responsible for third-party services or delays caused by client inaction.
7. Termination: Projects may be terminated in case of abuse, fraud, or breach of agreement.
8. Governing Law: These terms are governed by the laws of your jurisdiction.
Privacy Policy
1. Data Collection: We collect personal data (name, email) and project-related content through direct communication.
2. Use of Data: Your information is used strictly to provide services and communicate with you. We never sell or misuse your data.
3. Protection Measures: We implement security best practices to keep your data safe and confidential.
4. Cookies: Our website may use cookies for functionality and analytics purposes.
5. Your Rights: You may request to view, update, or delete your personal data at any time by contacting us.
6. Contact: Email us at dc.solutionshub@gmail.com with privacy concerns.
Refund & Cancellation Policy
1. Payment Timing: We only invoice after project completion and approval by the client.
2. Refund Eligibility: Refunds will be considered if:
- The final work differs from the agreed-upon specifications.
- No substantial progress has been made and the client cancels early.
- Technical issues on our end prevent delivery.
3. Processing Time: Refunds, if approved, will be processed within 5–10 business days to the original payment method.
4. Non-Refundable Situations: Refunds will not apply in cases such as:
- Change of mind after final delivery and approval.
- Delays caused by missing client input or communication.
- Third-party service disruptions.
5. Cancellations: You may cancel a project before delivery without charges. Once approved and delivered, charges apply.
6. Contact: For refund questions, email us at dc.solutionshub@gmail.com before initiating a chargeback.